Brother MFC-495CW User Manual

129
B
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout. Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 151.)
Check to see if the LCD is showing an error message.
(See Error and Maintenance messages on page 140.)
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 151.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXX (where XXXX is your model name),
and make sure that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.

Brother MFC-495CW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	28 ppm
Digital sender	No
Number of print cartridges	4
Total input capacity	100 sheets
Total output capacity	50 sheets
Mac compatibility	Yes
Dimensions (WxDxH)	391 x 376 x 180 mm
Wireless technology	802.11b/g
All-in-one functions	Copy, Fax, Scan
Package weight (imperial)	22.9 lbs
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows/Mac OS
Package dimensions (W x D x H)	18.3 x 10 x 18.1 \
Display	TFT
Display diagonal	3.3 \
Market positioning	Home & office
Supported network protocols (IPv4)	ARP, RARP, BOOTP, APIPA, NetBIOS/WINS, LPR/LPD, Raw Port/Port9100, DNS, mDNS, FTP, SNMPv1, TFTP, LLTD
Faxing	Color faxing
Fax memory	480 pages
Fax speed dialing (max numbers)	33600 b/s
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	23 cpm
Copy speed (color, normal quality, A4)	20 cpm
Image formats supported	BMP, PCX, PNG
Sustainability certificates	ENERGY STAR
Paper tray media types	Plain paper
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Power consumption (average operating)	- W