Brother MFC-8370DN User Manual

111
C
C
Troubleshooting C
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com/
.
If you are having difficulty with your machine C
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks
good, the problem may not be your machine. Check the chart below and follow the troubleshooting
tips.
Printing or receiving faxes C
Troubleshooting and routine
maintenance
C
Difficulties Suggestions
 Condensed print
 Horizontal streaks
 Top and bottom sentences are
cut off
 Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor print quality See Improving the print quality on page 120.
Vertical black lines when receiving The corona wire for printing may be dirty. Clean the corona wire. (See Cleaning
the corona wire on page 145.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call your dealer for service.
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper Size on page 23.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 51.)
Telephone line or connections
Difficulties Suggestions
Dialling does not work. Check for a dial tone.
Change Tone/Pulse setting. (See the Quick Setup Guide.)
Check all line cord connections.
Check that the machine is plugged in and switched on.
If an external phone is connected to the machine, send a manual fax by lifting the
handset of the external telephone and dialling the number. Wait to hear the fax
receiving tones before pressing Start.
Key operations do not work. Check the control panel is fitted correctly on the machine. Reinstall the control
panel.
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Brother MFC-8370DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Input color depth	48 bit
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4, 9, 16, 25
Copy speed (black, normal quality, A4)	28 cpm
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	20 sheets
Display	LCD
Product color	Grey, White
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Card reader integrated	-
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Dimensions (WxDxH)	531 x 451 x 475 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	Scan
Power consumption (standby)	85 W
Power consumption (average operating)	680 W
Package weight	21100 g
Digital sender	No
Maximum duty cycle	- pages per month

Weight and Dimensions

Depth	443 mm
Width	390 mm
Height	442 mm