Troubleshooting and routine maintenance
129
C
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
Wait for a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning disconnect the
machine from the power for several minutes,
then reconnect it. (The machine can be
turned off for up to 60 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal report
on page 133.)
Cover is Open The front cover is not closed
completely.
Close the front cover of the machine.
Cover is Open The fuser cover is not closed
completely or paper was jammed
in the back of the machine when
you turned on the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
Cover is Open The ADF cover is not closed
completely.
Close the ADF cover.
The ADF is open while loading a
document.
Close the ADF cover of the machine and
press Stop/Exit.
Disconnected The other person or other
person’s fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
See Document jams on page 134 or Using
the automatic document feeder (ADF)
on page 20.
Drum Error The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit. (See
Cleaning the corona wire on page 145.)
The drum unit has reached the
end of its life.
Replace the drum unit. (See Replacing the
drum unit on page 153.)
Duplex Disabled The duplex tray is not installed
properly.
Remove the duplex tray and install it again.
Fuser Error The temperature of fuser unit
does not rise at a specified
temperature within specified time.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave the
machine for 15 minutes with the power on.
The machine can be turned off for up to
60 hours without losing faxes stored in the
memory. (See Transferring your faxes or Fax
Journal report on page 133.)
The fuser unit is too hot.
Jam Duplex The paper is jammed in the
duplex tray.
(See Paper jams
on page 135.)
Error Message Cause Action
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