Troubleshooting and routine maintenance
131
C
Print Unable XX The machine has a mechanical
problem.
Disconnect the machine from the power for
several minutes, then reconnect it. (The
machine can be turned off for up to 60 hours
without losing faxes stored in the memory.
See Transferring your faxes or Fax Journal
report on page 133.)
Protected Device The protect switch of the USB
Flash memory drive is on.
Turn off the protect switch of the USB Flash
memory drive.
Rename the File There is already a file on the USB
Flash memory drive with the
same name as the file you are
trying to save.
Change the file name of the file on the USB
Flash memory drive or the file you are trying
to save.
Replace Drum The drum unit is at the end of its
life.
Replace the drum unit with a new one.
(See Replacing the drum unit on page 153.)
The drum unit counter was not
reset when a new drum was
installed.
1 Open the front cover, and then press
Clear/Back.
2 Press 1 to reset.
Replace Fuser It is time to replace the fuser unit. Call your Brother dealer to replace the fuser
unit.
Replace Laser It is time to replace the laser unit. Call your Brother dealer to replace the laser
unit.
Replace PF Kit1 It is time to replace the paper
feeding kit for Tray 1.
Call your Brother dealer to replace the
PF Kit 1.
Replace PF Kit2
(MFC-8380DN)
It is time to replace the paper
feeding kit for Tray2.
Call your Brother dealer to replace the
PF Kit 2.
Replace PF KitMP It is time to replace the paper
feeding kit for the MP tray.
Call your Brother dealer to replace the
PF Kit MP.
Replace Toner The toner cartridge is at the end
of its life and printing is not
possible.
Replace the toner cartridge with a new one.
(See Replacing a toner cartridge
on page 150)
Scan Unable XX The machine has a mechanical
problem.
Disconnect the machine from the power for
several minutes, then reconnect it. (The
machine can be turned off for up to 60 hours
without losing faxes stored in the memory.
See Transferring your faxes or Fax Journal
report on page 133.)
Size mismatch The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 2, 2 (See
Paper Size on page 23)).
Toner Low If the LCD shows Toner Low,
you can still print; however, the
machine is telling you that the
toner cartridge is near the end of
its life and the toner will soon
need replacing.
Order a new toner cartridge now.
Error Message Cause Action
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