Brother MFC-8870DW - Page 13

xii
Setting Up a Member in the Address Book .............................................................................126
Setting Up a Group for Broadcasting...........................................................................................127
Editing Member Information ....................................................................................................127
Deleting a Member or Group...................................................................................................127
Exporting the Address Book....................................................................................................128
Sending a Network Fax with BFP................................................................................................129
14 Troubleshooting
Overview............................................................................................................................................130
General problems ..............................................................................................................................130
CD-ROM is inserted, but does not start automatically.............................................................130
How to reset the Brother print server to factory default...........................................................130
My computer cannot find the machine/print server
My machine/print server does not appear in the window of
Remote Setup or BRAdmin Professional (BRAdmin Light).....................................................130
Network print software installation problems .....................................................................................131
The Brother print server is not found during setup of the network print software
installation or from the printer driver of the Brother machine in Windows
®
. ............................131
The Brother print server is not found using the Simple Network Configuration
capabilities of Mac OS
®
X. ......................................................................................................131
Printing problems...............................................................................................................................134
Print job is not printed..............................................................................................................134
Error during printing.................................................................................................................136
Scanning and PC-FAX problems.......................................................................................................136
The network PC-FAX feature does not work in Windows
®
......................................................136
Protocol-specific troubleshooting.......................................................................................................137
Windows
®
2000/XP IPP troubleshooting.....................................................................................137
Want to use a different Port number other than 631. ..............................................................137
Get More Info option in Windows
®
2000 not working..............................................................137
Web browser troubleshooting (TCP/IP).......................................................................................137
LDAP troubleshooting..................................................................................................................137
Wireless network troubleshooting......................................................................................................138
Wireless setup problems .............................................................................................................138
Wireless connection problem ......................................................................................................139
The wireless network connection is sometimes disabled........................................................139
A Appendix A
Using services ...................................................................................................................................140
Other ways to set the IP address
(for advanced users and administrators) ...........................................................................................140
Using DHCP to configure the IP address ....................................................................................140
Using BOOTP to configure the IP address..................................................................................140
Using RARP to configure the IP address ....................................................................................142
Using APIPA to configure the IP address....................................................................................143
Using ARP to configure the IP address.......................................................................................143
Windows
®
systems..................................................................................................................143
UNIX
®
/Linux systems ..............................................................................................................143
Using the TELNET console to configure the IP address .............................................................144
Using the Brother Web BRAdmin server software for IIS*
to configure the IP address..........................................................................................................145
Installation when using a Network Print Queue or Share (printer driver only)...................................146