Troubleshooting
135
14
For Windows
®
(1) Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
(2) If a successful response is received, then proceed to Windows® 2000/XP IPP troubleshooting.
Otherwise, proceed to Step 4.
For Mac OS
®
9.1 to 9.2
(1) From the Apple menu, open the Chooser.
(2) Click the Brother (IP) icon, and make sure that your print server name appears in the right frame. If
it is visible, then the connection is good. Otherwise, go to Step 4.
For Mac OS
®
X 10.2.4 or greater
(1) From the Go menu, select Applications.
(2) Open the Utilities folder.
(3) Double-click the Printer Setup Utility icon. (For Mac OS
®
X 10.2.x users, double click the Print
Center icon)
(4) Click Add.
(5) Make the following selection. Make sure that your print server appears. If it is visible, then the
connection is good.
(Mac OS
®
X 10.2.4 - 10.3.x)
(Mac OS
®
X 10.4)
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