Brother MFC-9420CN Network User's Guide

Troubleshooting
9 - 4
9
Printing problems
Print job is not printed
Make sure the status and configuration of the print server. Check following:
1 Make sure that the machine is powered on, is on-line and ready to print. Print the Network Configuration
List of the machine and check if the settings such as IP address settings are correct for your network.
See Printing the Network Configuration List on page 3-16 for information on how to print the Network
Configuration List on your print server.
2 The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is
correctly loaded into the print server. And make sure that no other nodes on the network have this IP
address.
3 Verify that the print server is on your network as follows:
For Windows
®
(1) Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
(2) If a successful response is received, then proceed to Windows® 98/98SE/Me and Windows NT®4.0
Peer-to-Peer print (LPR) troubleshooting on page 9-5, and Windows® 2000/XP IPP troubleshooting
on page 9-6. Otherwise, proceed to Step 4.
For Macintosh
®
For Mac OS
®
9.1 to 9.2
(1) From the Apple menu, open the Chooser.
(2) Click the Brother Color (IP) icon, and make sure that your print server name appears in the right
frame. If it is visible, then the connection is good. Otherwise, go to Step 4.
For Mac OS
®
X 10.2.4 or greater
(1) From the Go menu, select Applications.
(2) Open the Utilities folder.
(3) Double-click the Printer Setup Utility icon.(For Mac OS
®
X 10.2.x users, double click the Print
Center icon)

Brother MFC-9420CN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	31 ppm
Print speed (color, normal quality, A4/US Letter)	8 ppm
Digital sender	No
Number of print cartridges	4
Scanner type	Flatbed scanner
Scanner features	Scan to: e-mail, image, OCR, file
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	31 cpm
Copy speed (color, normal quality, A4)	8 cpm
Faxing	Color faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	200
Total input capacity	750 sheets
Maximum input capacity	250 sheets
Auto document feeder (ADF) input capacity	35 sheets
Maximum internal memory	576 MB
Bundled software	ScanSoft PaperPort Presto! PageManager
I/O ports	IEEE-1284 USB 2.0
Dimensions (WxDxH)	483.5 x 514 x 530 mm
Printer management	BRAdmin Professional, MIB-II
Networking features	10Base-T/100Base-TX
All-in-one functions	Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows 98(SE)/ Me/ NT WorkStation 4.0/ 2000 Professional/ XP Mac OS 9.1 - 9.2, Mac OS X 10.2.4+
Sustainability certificates	ENERGY STAR
Power consumption (standby)	85 W
Power consumption (PowerSave)	16 W
Power consumption (average operating)	1090 W
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Market positioning	Business