vii
Important information on Internet Fax ......................................................................................... 8-8
9 Troubleshooting
Overview............................................................................................................................................ 9-1
General problems .............................................................................................................................. 9-1
CD-ROM is inserted, but does not start automatically............................................................. 9-1
How to reset the Brother print server to factory default........................................................... 9-1
Network print software installation problems ..................................................................................... 9-1
The Brother print server is not found during setup of the network print software
installation or from the printer driver of the Brother machine in Windows
®
. ............................ 9-1
The Brother print server is not found using the Simple Network Configuration
capabilities of Mac OS® X.......................................................................................................9-1
Printing problems............................................................................................................................... 9-4
Print job is not printed.............................................................................................................. 9-4
Error during printing................................................................................................................. 9-5
Protocol-specific troubleshooting....................................................................................................... 9-5
Windows
®
98/98SE/Me and Windows NT
®
4.0 Peer-to-Peer print (LPR) troubleshooting........... 9-5
Windows
®
2000/XP IPP troubleshooting..................................................................................... 9-6
Want to use a different Port number other than 631. .............................................................. 9-6
Get More Info option in Windows
®
2000 not working.............................................................. 9-6
Web browser troubleshooting (TCP/IP)....................................................................................... 9-6
A Appendix A
Using services ...................................................................................................................................A-1
Other ways to set the IP address (for advanced users and Administrators)......................................A-1
Using DHCP to configure the IP address ....................................................................................A-1
Using BOOTP to configure the IP address..................................................................................A-2
Using RARP to configure the IP address ....................................................................................A-2
Using APIPA to configure the IP address....................................................................................A-3
Using ARP to configure the IP address.......................................................................................A-3
Windows® systems.................................................................................................................A-3
UNIX®/Linux systems .............................................................................................................A-4
Using the TELNET console to configure the IP address .............................................................A-4
Using the Brother Web BRAdmin server software for IIS* to configure the IP address ..............A-5
Installation when using a Network Print Queue or Share (printer driver only)...................................A-6
Print Server specifications.................................................................................................................A-7
Function Table and Default Factory Settings.....................................................................................A-8
I Index
Windows
®
XP in this document represents Windows
®
XP Professional, Windows
®
XP Professional
x64 Edition and Windows
®
XP Home Edition. Go to the Brother Solutions Center
(http://solutions.brother.com) for more information on Windows
®
XP Professional x64 Edition
support.
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