Brother MFC-9420CN Network User's Guide

vii
Important information on Internet Fax ......................................................................................... 8-8
9 Troubleshooting
Overview............................................................................................................................................ 9-1
General problems .............................................................................................................................. 9-1
CD-ROM is inserted, but does not start automatically............................................................. 9-1
How to reset the Brother print server to factory default........................................................... 9-1
Network print software installation problems ..................................................................................... 9-1
The Brother print server is not found during setup of the network print software
installation or from the printer driver of the Brother machine in Windows
®
. ............................ 9-1
The Brother print server is not found using the Simple Network Configuration
capabilities of Mac OS® X.......................................................................................................9-1
Printing problems............................................................................................................................... 9-4
Print job is not printed.............................................................................................................. 9-4
Error during printing................................................................................................................. 9-5
Protocol-specific troubleshooting....................................................................................................... 9-5
Windows
®
98/98SE/Me and Windows NT
®
4.0 Peer-to-Peer print (LPR) troubleshooting........... 9-5
Windows
®
2000/XP IPP troubleshooting..................................................................................... 9-6
Want to use a different Port number other than 631. .............................................................. 9-6
Get More Info option in Windows
®
2000 not working.............................................................. 9-6
Web browser troubleshooting (TCP/IP)....................................................................................... 9-6
A Appendix A
Using services ...................................................................................................................................A-1
Other ways to set the IP address (for advanced users and Administrators)......................................A-1
Using DHCP to configure the IP address ....................................................................................A-1
Using BOOTP to configure the IP address..................................................................................A-2
Using RARP to configure the IP address ....................................................................................A-2
Using APIPA to configure the IP address....................................................................................A-3
Using ARP to configure the IP address.......................................................................................A-3
Windows® systems.................................................................................................................A-3
UNIX®/Linux systems .............................................................................................................A-4
Using the TELNET console to configure the IP address .............................................................A-4
Using the Brother Web BRAdmin server software for IIS* to configure the IP address ..............A-5
Installation when using a Network Print Queue or Share (printer driver only)...................................A-6
Print Server specifications.................................................................................................................A-7
Function Table and Default Factory Settings.....................................................................................A-8
I Index
Windows
®
XP in this document represents Windows
®
XP Professional, Windows
®
XP Professional
x64 Edition and Windows
®
XP Home Edition. Go to the Brother Solutions Center
(http://solutions.brother.com) for more information on Windows
®
XP Professional x64 Edition
support.

Brother MFC-9420CN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Economical printing	Yes
Print speed (black, normal quality, A4/US Letter)	31 ppm
Print speed (color, normal quality, A4/US Letter)	8 ppm
Digital sender	No
Number of print cartridges	4
Scanner type	Flatbed scanner
Scanner features	Scan to: e-mail, image, OCR, file
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	31 cpm
Copy speed (color, normal quality, A4)	8 cpm
Faxing	Color faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	200
Total input capacity	750 sheets
Maximum input capacity	250 sheets
Auto document feeder (ADF) input capacity	35 sheets
Maximum internal memory	576 MB
Bundled software	ScanSoft PaperPort Presto! PageManager
I/O ports	IEEE-1284 USB 2.0
Dimensions (WxDxH)	483.5 x 514 x 530 mm
Printer management	BRAdmin Professional, MIB-II
Networking features	10Base-T/100Base-TX
All-in-one functions	Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows 98(SE)/ Me/ NT WorkStation 4.0/ 2000 Professional/ XP Mac OS 9.1 - 9.2, Mac OS X 10.2.4+
Sustainability certificates	ENERGY STAR
Power consumption (standby)	85 W
Power consumption (PowerSave)	16 W
Power consumption (average operating)	1090 W
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Market positioning	Business