9-1 Confidential
9.1 ERROR INDICATION
To help the user or the service personnel promptly locate the cause of a problem (if any), the
machine incorporates the self-diagnostic functions which display error messages for equipment
errors and communications errors.
For the communications errors, the machine also prints out the transmission verification report and
the communications list.
9.1.1 Equipment Errors
If an equipment error occurs, the machine emits an audible alarm (continuous beeping) for
approximately 4 seconds and shows the error message on the LCD. For the error messages, see [ 1 ]
below.
To display detailed error information, use maintenance-mode function code 82 described in
Chapter 8, Section 8.5.22 (that is, make the machine enter the maintenance mode and then press the
8 and 2 keys). Following the MACHINE ERROR, one of the error codes listed in [ 2 ] will appear
on the LCD.
[ 1 ] Error messages appearing on the LCD
Messages on the LCD Probable Cause
Comm.Error Poor phone line quality caused a communication error.
Connection Fail You tried to poll a machine that is not in Polled Waiting mode.
(This message does not appear on the MFC210C)
Cover is Open The scanner cover is not closed completely.
Data Remaining Print data remains in the machine's memory.
Print data remains in the machine's memory. The USB cable was
unplugged while the computer was sending the data to the
machine.
Disconnected The other person or other person’s machine stopped the call.
Document Jam
(Not available for the
MFC410CN/215C/210C,
DCP315CN/310CN/115C))
The document fed from ADF was longer than the specified
length.
The document is jammed in the machine.
DR Mode in Use The machine is set to Distinctive Ring mode. You can not
change the Receive Mode from Manual to another mode.
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