TROUBLESHOOTING
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Error Messages
Length Limit! The length of the label to be printed using the text entered is longer
than 1 m. Edit the text so that the length of the label is less than 1 m.
Insert 24mm Tape
Cassette!
A 24 mm tape cassette is not installed when Template or Block
Layouts for 24 mm tape is selected. Install a 24 mm tape cassette.
Insert 18mm Tape
Cassette!
A 18 mm tape cassette is not installed when Template or Block
Layouts for 18 mm tape is selected. Install a 18 mm tape cassette.
Insert 12mm Tape
Cassette!
A 12 mm tape cassette is not installed when Template or Block
Layouts for 12 mm tape is selected. Install a 12 mm tape cassette.
Insert 9mm Tape
Cassette!
A 9 mm tape cassette is not installed when Template or Block
Layouts for 9 mm tape is selected. Install a 9 mm tape cassette.
Insert 6mm Tape
Cassette!
A 6 mm tape cassette is not installed when Template or Block
Layouts for 6 mm tape is selected. Install a 6 mm tape cassette.
Insert 3.5mm Tape
Cassette!
A 3.5 mm tape cassette is not installed when Template or Block
Layouts for 3.5 mm tape is selected. Install a 3.5 mm tape cassette.
Insert HS 23.6mm
Tube Cassette!
A 23.6 mm Heat Shrink Tube is not installed when Template for
23.6 mm Heat Shrink Tube is selected. Install a 23.6 mm Heat
Shrink Tube.
Insert HS 17.7mm
Tube Cassette!
A 17.7 mm Heat Shrink Tube is not installed when Template for
17.7 mm Heat Shrink Tube is selected. Install a 17.7 mm Heat
Shrink Tube.
Insert HS 11.7mm
Tube Cassette!
A 11.7 mm Heat Shrink Tube is not installed when Template for
11.7 mm Heat Shrink Tube is selected. Install a 11.7 mm Heat
Shrink Tube.
Insert HS 8.8mm
Tube Cassette!
A 8.8 mm Heat Shrink Tube is not installed when Template for 8.8 mm
Heat Shrink Tube is selected. Install a 8.8 mm Heat Shrink Tube.
Insert HS 5.8mm
Tube Cassette!
A 5.8 mm Heat Shrink Tube is not installed when Template for 5.8 mm
Heat Shrink Tube is selected. Install a 5.8 mm Heat Shrink Tube.
Text Too Long! The length of the label to be printed using the text entered is longer
than the length setting. Edit the text to fit within the set length or
change the length setting.
Memory Full! There is not enough internal memory available when you try to save
a label file. Delete any unnecessary files to make more memory
available for the new label file.
Check # of Digits
Entered!
The number of digits entered in the barcode data does not match
the number of digits set in the barcode parameters. Enter the correct
number of digits.
Input A,B,C or D At
Start&End!
The barcode data entered does not have the required start/stop code
(A, B, C, or D required at the beginning and end of the barcode data
for the CODABAR protocol). Enter the barcode data correctly.
Maximum Of 5 Bar
Codes Per Label!
There are already five barcodes entered in the text data when you try
to enter a new barcode. You can only use up to five barcodes in each
label. You can enter up to two barcodes when is selected in
the flag layout.
Text Too Large! The text size is too large. Select a different size option.
System Error 02! Please contact Brother customer service.
Message Cause/Remedy
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