If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
29
BT Call Blocking
What happens when you allow a number (caller)
Any numbers in your phone’s Contacts are automatically allowed to come
straight through to you to answer. To block a contact, see page 25.
• When you get an allowed call, you’ll see the caller’s number (if available) with
the call type below it on your phone’s screen.
• If you don’t answer a call from an allowed number, it will go through to your
answer phone (if it’s on) or eventually it will hang up if unanswered.
Remember: if you’ve allowed a contact, all the numbers you have for a
contact will also be allowed.
What happens to my VIP numbers?
These are always allowed to come through to you. If you want BT Call
Blocking to look after any of these numbers, you’ll need to remove them
from your VIP list and then adjust your BT Call Blocking settings for
thatnumber.
What happens when you block a number (caller)
Youcanblockawholenumberorpartofit(e.g.youcanblockbyareacodes).
To unblock or allow a blocked number, see page 31.
• A caller calling from a blocked number will hear a message telling them that
their call has been blocked.
• You’ll see the caller’s number (if available) in the Calls list with
. This means
that BT Call Blocking is blocking the call without you having to do anything.
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