If you experience any problems, please call the Helpline on Freephone 0800 145 6789* or email 
•  BT Synergy 6500 base
•  BT Synergy 6500 handset
•  2 x AAA NiMH 750mAh 
rechargeable batteries
•  Mains power adaptor 
for the base (item code 
040497)
•  Telephone line cord 
(pre-installed)
•  BT Synergy handset  
& charger 
•  2 x AAA NiMH 750mAh 
rechargeable batteries
•  Mains power adaptor  
for charger  
(item code 032765)
This User Guide provides you with all the 
information you need to get the most 
from your phone.
You must rst set up your phone before 
you can use it. This doesn’t take long as  
it is easy to do. Just follow the simple 
instructions on the next few pages.
If you have any problems setting up or using your BT Synergy 
6500 please call our free Helpline on 0800 145 6789* or email 
bt.helpdesk@sgweurope.com.
Our dedicated advisers are more likely to be able to help you than 
the retailer where you made your purchase.
Alternatively, you may nd the answer in the ‘Help’ section at the 
back of this guide.
Please note that the BT Synergy 6500 works by sending radio 
signals between the base and handset. These signals may interfere 
with some hearing aids, causing a humming noise.
Only use the telephone line cord supplied.
*  Calls made from within the UK mainland network are free.  
Mobile and International call costs may vary.