If you experience any problems, please call the Helpline on Freephone 0800 145 6789* or email
To use BT Services and BT Calling
Features you must rst subscribe (if
required) to the relevant service from
your network provider. A quarterly
fee may be payable.
Some of these services are chargeable
e.g. BT 118 500 and Call Divert.
For more details on BT’s Calling
Features, call BT free on 0800
800 150.
If you are not connected to the BT
network, some of these services
may not be available. Please contact
your network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.
For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services of
your choice.
By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.
Up to 22 entries are available in the Useful Numbers directory.
The spare entries can be handy for storing important services such
as the number of your Doctor or Dentist.
Pre-stored BT Services numbers:
• BT Helpline
• BT 118500
• Divert on
• Divert off
• Divert check
• C wait on
• C wait off
• C wait check
1. Press Menu then scroll to BT Services and
press Select.
2. BT Helpline is highlighted. Press
to dial or press
Options. Show Details is highlighted, press Select
to view.
1. Press Menu then scroll to BT Services and
press Select.
2. Scroll
to BT 118500. Press
to dial or press Options.
Show Details is highlighted, press Select to view.
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