If you experience any problems, please call the Helpline on Freephone 0800 145 6789* or email
1. Insert the SIM card into the SIM READER slot on the side of
the base.
2. Press
to open the phonebook list then press Options.
3. Scroll
to Copy Entry and press Select.
4. Scroll
to To SIM and press Select.
5. If requested, enter your SIM PIN then press OK.
6. Display shows Please wait...X% as it copies entries from
the SIM. When completed the display shows <Name> Copied.
7. Press Back to return to the previous menu level.
1. Insert the SIM card into the SIM READER slot on the side of
the base.
2. Press Names.
3. Scroll
to Copy Phonebook and press Select.
4. Scroll
to either From SIM or To SIM and press Select.
5. If requested, enter your SIM PIN then press OK.
6. Display shows Copying and the name of each entry. When
completed the display shows the number of entries.
7. Press Back to return to the previous menu level.
1. Press Names.
2. Scroll
to Dialling Codes and press Select.
3. Scroll
to the part of the dialling code you need to change,
International, Country or Local and press Select.
4. Enter the new code and press Save.
5. Press Back to return to the previous menu level.
Most SIM cards are supported,
but if the SIM Card format is not
compatible, the display shows SIM
Format Not Supported.
When copying from a SIM only the
rst 12 characters of each name are
copied and the rst 24 digits in a
number are copied.
If an entry with a duplicate number is
found, the entry will not be copied.
Please Insert SIM Card will be
displayed if you have not already
inserted a SIM card into the base.
The Dialling Codes function
automatically converts SIM entries
beginning with international dialling
codes to the local code. For example,
on a SIM card, + is the international
code and 44 is the country code.
These will be replaced automatically
by the local code 0 so that a number
beginning +44207 will be converted
to 0207.
You should not normally need to
alter this setting if you are using your
BT Synergy in the UK and your mobile
to call UK numbers. If this is not the
case, then please call the BT Synergy
Helpline for assistance on 0800
145 6789*.
Make sure your numbers are stored
on the SIM card and not just on the
mobile itself, otherwise copying will
not work.
While SIM copying is taking place do
not replace the handset on the base
as this will stop the transfer.
However, if an incoming call is
received, the copying process is
cancelled so that the call can be taken.
The PIN number will be displayed as
asterisks for security reasons.
If the memory becomes full during
copying from a SIM , the display
shows Memory Full Not All
Copied.