BYD SEAL EV - Emergency Call (E-Call)

CAUTION
• The emergency warning lights
are used to alert drivers and
pedestrians of possible risks.
Emergency Call (E-Call)*
E-Call status indicator
E-call is short for “emergency call”.
When the user's vehicle su󽗈ers a serious
collision, or is involved in an emergency,
pressing this button connects to the
call center with the highest priority. The
customer service personnel will obtain
important user and vehicle data, and
will assist the user in escaping danger,
dispatching an ambulance to the scene
immediately if necessary to ensure the
user's safety.
• Pressing and holding the SOS button
on the interior rearview mirror for 1
second ≤t≤10 seconds triggers the
E-Call system manually, and pressing
and holding the button for 10-20
seconds does not.
• To cancel an emergency call made
by mistake, press the SOS button a
second time within 󽗉ve seconds.
• The E-Call system activates
automatically in the event of airbag
deployment or the detection of a
severe collision.
• When triggered, the system
automatically makes an emergency
call and communicates standard
information to a public safety
answering point.
CAUTION
• The SOS button will be considered
to be short-circuited (button
stuck) if you press and hold the
SOS button for over 20 seconds.
In that case, the E-Call cannot be
triggered manually.
• The dialed emergency call cannot
be canceled manually. The E-
Call system will begin 60-minute
callback time after the call is hung
up by the public safety answering
point or is not answered when it
has been dialed 10 consecutive
times.
Status Description LED indicator Beeping
Ignition o󽗈 or E-Call system
failure
O󽗈 \
Power-on self-check mode Flashing fast - 2 Hz \
Ignition on and self-check
passed
Solid on if self-check is
passed
\
E-Call connecting Flashing - 1 Hz A beep
E-Call connected Flashing - 1 Hz A beep
E-Call ended Solid on Two beeps after E-Call ends
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