40 40
6 Service Functions
6.1.3 Error Messages during the Firmware Update
If an error occurs during the update, one of the following error codes is shown in the display:
Error code Meaning
C Checksum error. /b may have been forgotten in the COPY command or the le is defective.
H Header error. /b may have been forgotten in the COPY command or the le is defective.
E EPROM could not be cleared.
V Programming voltage is too low.
P Programming error.
19 Possible error codes with a rmware updateTable
Notice!
If an error occurs with a rmware update, the old rmware version is no longer usable.
Restart programming.
6.2 Clearing Service Counter
Access only when service key is inserted!
The printer has total and service counters.
Total counter: The total counter contains the values for the entire service life of the printer up to now. The values
of the total counter are displayed in the Short status and in the Status print.
Service counter: The service counter can be reset after more substantial maintenance or repair work with the
service key inserted. Here, it provides information on the printing output since the last reset. The values of the
service counter are displayed in the Status print.
The following data is recorded in both counters:
Data Description
Operative time Printer switch-on time
Number of labels Number of labels printed
Transfer printing Length of medium printed with transfer printing
Thermal printing Length of medium printed with thermal direct printing
20 Total and service counter dataTable
Insert service key into a USB master interface.
Press the menu button.
Select Service > Clr. service ctr. menu.
Press the button.
No appears in the display.
Use the ~ and buttons to select Yes.
Press the button.
The data recorded by the service counter is set to the value 0.
The status print can be used to check whether the values were reset. The service counter values are listed in paren-
theses under the total counter values there.
•
•
1.
2.
3.
4.
5.
6.