CAB SQUIX User Manual

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7 Fault Correction
Error message Cause Remedy
No label found
There are labels missing on the label
material
Press Repeat repeatedly until printer recognizes the
next label on the material.
The label format as set in the software
does not correspond with the real label
format
Cancel current print job.
Change the label format set in the software.
Restart print job.
Printer is loaded with continuous paper, but
the software is set on labels
Cancel current print job.
Change the label format set in the software.
Restart the print job.
No label size
Thesizeofthelabelisnotdenedinthe
programming.
Check programming.
Out of paper
Out of label roll Load labels.
Error in the paper feed Check paper feed.
Out of ribbon
Out of transfer ribbon Insert new transfer ribbon.
Transfer ribbon melted during printing
Cancel current print job.
Change the heat level via software.
Clean the printhead  6.3 on page 25
Load transfer ribbon.
Restart print job.
The printer is loaded with thermal labels,
but the software is set to transfer printing
Cancel current print job.
Set software to direct thermal printing.
Restart print job.
Pinch roller open
Pinch roller at the rewind guide roller is not
locked in peel-off mode
Swing the pinch roller against the rewind assist
roller.
The pressing roller system on
SQUIX 4MT is not locked.
Lock the pressing roller system.
Printhead open
Printhead not locked Lock printhead.
Printhead too hot
Printhead is overheated After pausing the print job will be continued
automatically. If the fault recurs repeatedly, reduce
the heat level or the print speed via software.
Read error
Read error when reading from the memory
card
Check data of the card.
Backup data, reformat card.
Remove ribbon
Transfer ribbon is loaded although the
printer is set to direct thermal printing
for direct thermal printing remove ribbon
for thermal transfer printing set the printer in the
congurationorinthesoftwaretotransferprinting
Syntax error
Printer has received an unknown or invalid
command from the computer.
Press Ignore to skip the command or
press Cancel to cancel the print job.
Unknown card
Card not formatted,
Type of card not supported
Format card, use different type of card.
Voltage error
Hardware error Switch the printer off and then on.
If error recurs call service.
It is shown which voltage has failed. Please note.
Write error
Hardware error Repeat the write process, reformat card.
Table 6 Error Messages and Fault Correction

CAB SQUIX Specifications

General

Print Technology	Thermal Transfer / Direct Thermal
Print Resolution	300 dpi
Max Print Speed	300 mm/s
Display	LCD
Interfaces	USB, Ethernet, Serial (RS232), USB Host
Memory	64 MB RAM
Media Sensors	Reflective, transmissive
Label Length	5 to 4000 mm
Keyboard	Optional
Supported Materials	Paper, plastic, textile