Canon imageprograf IPF785 User Manual

Troubleshooting
Troubleshooting 569
Frequently Asked Questions 570
Frequently Asked Questions ................................................................................................................................................ 570
Problems Regarding Paper 571
Clearing Jammed Roll Paper ................................................................................................................................................ 571
Clearing a Jammed Sheet ..................................................................................................................................................... 574
Clearing Jammed Paper (Paper Feed Slot) ................................................................................................................... 576
Roll paper cannot be inserted into the Paper Feed Slot ......................................................................................... 578
Cannot load sheets .................................................................................................................................................................. 578
Paper is not cut neatly ........................................................................................................................................................... 578
Paper is not cut ......................................................................................................................................................................... 578
Depression on the leading edge is left ........................................................................................................................... 579
The size of clear lm cannot be detected ..................................................................................................................... 579
Roll Paper is Continuously Ejected ................................................................................................................................... 579
Printing does not start 580
The Data lamp on the Control Panel does not light up ........................................................................................... 580
The printer does not respond even if print jobs are sent ...................................................................................... 580
Ink Filling.. is displayed ........................................................................................................................................................... 580
The display screen indicates Agitating... ........................................................................................................................ 580
The printer stops during a print job 581
An error message is shown on the Display Screen ................................................................................................... 581
The printer ejects blank, unprinted paper ..................................................................................................................... 581
Problems with the printing quality 582
Printing is faint .......................................................................................................................................................................... 582
Paper rubs against the Printhead ..................................................................................................................................... 582
The edges of the paper are dirty ...................................................................................................................................... 583
The surface of the paper is dirty ...................................................................................................................................... 584
The back side of the paper is dirty .................................................................................................................................. 584
Printed colors are inaccurate .............................................................................................................................................. 584
Banding in
di󱐯erent colors occurs ................................................................................................................................... 585
Colors in printed images are uneven ............................................................................................................................... 585
Image edges are blurred or white banding occurs .................................................................................................... 586
The contrast becomes uneven during printing ........................................................................................................... 586
The length of printed images is inaccurate in the feeding direction ................................................................. 586
Images are printed crooked ................................................................................................................................................. 587
Documents are printed in monochrome ........................................................................................................................ 587
Line thickness is not uniform .............................................................................................................................................. 587
Lines are misaligned ................................................................................................................................................................ 587
Cannot print over a network 588
Cannot connect the printer to the network .................................................................................................................. 588
Cannot print over a TCP/IP network ................................................................................................................................ 588
Cannot print over a Bonjour network .............................................................................................................................. 588
Installation problems 589
The computer does not recognize the printer ............................................................................................................ 589
Removing Installed Printer Drivers .................................................................................................................................... 589
HP-GL/2 problems 591
With HP-GL/2, printing is misaligned ............................................................................................................................... 591
Lines or images are missing in printed HP-GL/2 jobs. ............................................................................................. 591
Lines are printed too thick or thin in HP-GL/2 print jobs ....................................................................................... 591
HP-GL/2 jobs are printed in monochrome (or color) ............................................................................................... 591
Printed colors of lines are inaccurate during HP-GL/2 printing .......................................................................... 592
HP-GL/2 jobs are printed 6 mm larger than specied ............................................................................................ 592
HP-GL/2 jobs are printed at maximum size, even if a standard size is specied ........................................ 592
HP-GL/2 printing takes a long time .................................................................................................................................. 592
The printer stops when printing a HP-GL/2 job (the carriage stops moving) ............................................... 592
11

Canon imageprograf IPF785 Specifications

General

Color	Yes
Printing colors	Black, Cyan, Magenta, Matte black, Yellow
Print technology	Inkjet
Maximum resolution	2400 x 1200 DPI
Page description languages	GARO, HP-GL/2, HP-RTL
Media thickness	0.07 - 0.8 mm
Maximum print size	-
Media width (rolls)	254 - 914.4 mm
Media width (sheets)	203.2 - 914.4 mm
Maximum roll diameter	150 mm
Paper tray media types	Coated paper, Cut sheet, Pre-Printed, Roll
ISO A-series sizes (A0...A9)	A0, A1, A2, A3
ISO B-series sizes (B0...B9)	B1, B2, B4
USB connector	USB Type-A
USB 2.0 ports quantity	1
Ethernet LAN data rates	10/100/1000 Base-T/TX Mbit/s
Ethernet interface type	Gigabit Ethernet
Certification	RoHS
Product color	Black, Grey
Storage media	HDD
Internal memory	256 MB
Internal storage capacity	320 GB
Sound pressure level (printing)	48 dB
Compliance industry standards	IEEE 802.3ab, IEEE 802.3u, IEEE 802.3
Power consumption (standby)	0.5 W
Power consumption (typical)	140 W
Storage temperature (T-T)	15 - 30 °C
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	877 mm
Width	1304 mm
Height	1062 mm