Maintenance and Troubleshooting
3–10 AA2204_en | 2012-07-27
Subsystem Error Codes and Messages
Use the information in this section to interpret the codes and messages that appear on
the display screen and at the Web Portal.
DICOM (Digital Imaging and Communications in Medicine)
In response to a DICOM printer N-GET status request from a modality, a printer status
message and a printer status info message are returned to the requesting service class
user (SCU). Every error has an associated printer status info message. If more than one
error exists when a printer N-GET request is received, a status message is sent in response,
according to an established priority. The table shows the DICOM printer status and info
message.
Printer
Printer Status Printer Status Info Printer Status Printer Status Info
FAILURE ELEC DOWN
PRINTER DOWN
PROC DOWN
WARNING BAD SUPPLY MGZ
CALIBRATION ERR
CHECK PRINTER
COVER OPEN
EMPTY MEDIASZ MEDIATP
FILM JAM
FILM TRANS ERR
PROC INIT
PRINTER INIT
PRINTER OFFLINE
Printer
Status Display Screen Web Portal DICOM Status Description
Cover is
open
Code: 701
Power symbol is
yellow
20701:
Cover Open
WARNING /
COVER OPEN
The top cover or one of
the side panels may be
off. The imager is not
ready to print.
Failed Power symbol is
yellow
Failed See Condition
Code
An error has occurred
that prevents printing.
Cartridge
closure is
requested
Power symbol is
green and/or
flashing
Pause symbol is on
Not Ready Not
Applicable
The imager completes any
prints in progress before
closing the cartridge
cover.
Offline Power symbol is
yellow
20704:
Printing
Disabled
WARNING /
PRINTER
OFFLINE
The imager has been
disabled and does not
have a network
connection.
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