11. Trouble Shooting and Defective Situations Fixing
11.1 Defective T2S ETH
11.1.1 Return defective T2S interface
A T2S totally dark (indication area) or that cannot interface with your laptop are evidence of failure.
11.1.2 Return defective T2S ETH
• A repair request should follow the regular logistics chain:
End-user => Distributor => CE+T Power.
• Before returning a defective product, a RMA number must be requested through the http://my.cet-power.com
extranet. Repair registering guidelines may be requested by email at repair@cet-power.com.
• The RMA number should be mentioned on all shipping documents related to the repair.
• Be aware that products shipped back to CE+T Power without being registered first will not be treated with high
priority!
• Information on failure occurrence as well as module status given through Menu 2-1 shall be attached to
defective unit return package or recorded in RMA.
66 – Monitoring T2S - ETH User Manual – v1.4
Trouble Shooting and Defective Situations Fixing
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