Problem Possible cause Solution
Stimulation on one channel
(side) only
Electrodes
A. Worn or damaged
B. Improper placement
Leadwires among modules worn
or damaged
A. Replace.
B. Reposition electrode.
Electrodes must be a
minimum of 2 inches apart.
Replace
Intermittent Output Intermittent program in use
Some programs will seem
intermittent. This is expected.
Refer to section 6.1 for a
description of the Programs.
Stimulation is not producing the
usual sensation
Settings and Electrodes
positioning
A. Check that all the settings
are correct and ensure the
electrodes are positioned
properly.
B. Change the positioning of the
electrodes slightly.
Remote Control is not loading
USB cable of docking station not
connected to Tablet
Check connections
Power cord of Tablet not
connected to mains
Modules are not loading
Power cord of Tablet not
connected to mains
Check connections
Modules not placed the right
way
Check module placement in
Tablet
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