Cisco 7800 Series User Manual

Mute Your Call 42
Hold Calls 43
Put a Call on Hold 43
Answer a Call Left on Hold for Too Long 43
Swap Between Active and Held Calls 43
Call Park 44
Place a Call on Hold with Call Park 44
Retrieve a Call on Hold with Call Park 44
Park and Unpark a Call with One Line Key 45
Call Park Extension and Status 45
Forward Calls 46
Activate Call Forward All with Feature Activation Code Synchronization 47
Forward Calls with the Phone Web Page 48
Transfer Calls 48
Transfer a Call to Another Person 49
Consult Before You Complete a Transfer 49
Conference Calls and Meetings 49
Add Another Person to a Call 50
Conference with a Star Code 50
Record a Call 50
Instant Message and Presence Contacts 51
Presence 51
Make a Call to an IM and Presence Contact 51
Change Your Presence State 52
Page a Group of Phones (Multicast Paging) 52
Multiple Lines 53
View All Calls on Your Primary Line 53
Answer the Oldest Call First 53
View All Calls on Your Phone 53
Shared Lines on Your Multiplatform Desk Phone 53
Add yourself to a call on a shared line 54
Call Center Features 55
Sign In as a Call Center Agent 55
Sign Out as a Call Center Agent 56
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
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Contents

Cisco 7800 Series Specifications

General

Wireless	No
Video Support	No
PoE	Yes, 802.3af/at
Audio Codec Support	G.711, G.722, G.729, iLBC
Network Protocols	SIP, SDP, IPv4, IPv6, UDP, TCP, DNS, TFTP, HTTP, HTTPS, DHCP
Security Features	802.1X, TLS, SRTP
Power Options	PoE
Headset Port	3.5mm
Buttons	Line keys, navigation cluster, softkeys, mute, speakerphone, headset, volume control
Bluetooth	No
Ethernet Switch	Yes, 2-port 10/100/1000
USB Port	Yes, for headset (7875)