Cisco 7931G - Unified IP Phone VoIP - Device Logs

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely
Device Logs
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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12457-01
Device Logs
The Device Logs area on a phone’s web page provides information you can use to
help monitor and troubleshoot the phone.
• Console Logs—Includes hyperlinks to individual log files. The console log
files include debug and error messages received on the phone.
• Core Dumps—Includes hyperlinks to individual dump files.
Rx tokenDrop Total number of packets dropped due to lack of
resources (for example, FIFO overflow)
Tx excessDefer Total number of packets delayed from transmitting due
to medium being busy
Tx lateCollision Number of times that collisions occurred later than 512
bit times after the start of packet transmission
Tx totalGoodPkt Total number of good packets (multicast, broadcast,
and unicast) received by the phone
Tx Collisions Total number of collisions that occurred while a packet
was being transmitted
Tx excessLength Total number of packets not transmitted because the
packet experienced 16 transmission attempts
Tx broadcast Total number of broadcast packets transmitted by the
phone
Tx multicast Total number of multicast packets transmitted by the
phone
Neighbor Device ID Identifier of a device connected to this port
Neighbor IP Address IP address of the neighbor device
Neighbor Port Neighbor device port to which the phone is connected
Table 8-4 Access Area and Network Area Items (continued)
Item Description