Then...If you want to...
Use the various features of your mobile phone (for example, *74). Contact
your system administrator for a list of access codes.
Transfer your incoming
mobile active call to a
desk phone
Mobile Connect and Mobile Voice Access
With Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle calls
associated with your desktop phone number.
When you enable Mobile Connect, your desktop and remote destinations receive calls simultaneously.
When you answer the call on your desktop phone, the remote destinations stop ringing, are disconnected, and
display a missed call message.
When you answer the call on one remote destination, the other remote destinations stop ringing, are
disconnected, and a missed call message is shown on the other remote destinations.
Then...If you want to...
Use the User Options web pages to set up remote destinations and create access
lists to allow or block calls from specific phone numbers from being passed to
the remote destinations. See Phone and Access List setup for Mobile Connect,
on page 96.
Configure Mobile Connect
See Call Answer, on page 25.Answer a call using your
mobile phone
See In-Progress Call Movement, on page 31.Switch an in-progress call
between your desk phone
and mobile phone
See Additional Call Options, on page 22.Make a call from your
mobile phone
Tips
•
When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any of
the following are true:
◦
The number you are calling from is not one of your remote destinations.
◦
The number is blocked by you or your carrier (shown as Unknown Number).
◦
The number is not accurately matched in the Cisco Unified Communications Manager database;
for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your
number is 408-999-6666, but it is entered as 1-408-999-6666 in the database.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
57
Calling Features
Business Calls Using Single Phone Number