Making Calls from the Directory 
The Cisco IP Phone 7960 maintains a directory of calls you miss, receive, and 
place. You can use this directory to locate numbers you want to redial. You can 
also use a corporate directory to quickly locate and call co-workers in your 
company.  
Viewing or Dialing Missed Calls 
If your phone display indicates you have missed calls, you can use the Missed 
Calls option on the Directory menu to view call history and call back the missed 
call. 
 
 
Step 1   Press the directories 
 button.  
Step 2   Press the Select soft key to select Missed Calls from the Directory 
menu. 
The call history for missed calls is displayed on the LCD. 
Step 3   If desired, click the Dial soft key to speed dial a number from the missed 
call list.  You can also pick up the handset or press the speaker button and the 
number will be dialed. 
You might need to use the EditDial soft key to add digits to the front of the 
number. For example, if the call was from an outside, long-distance caller, you 
might need to add the digits "91" to the front of the number. 
Step 4   Press the Exit soft key twice to exit the Directory menu. 
 
Viewing or Dialing Received and Placed Calls 
The Cisco IP Phone 7960 keeps a history of all calls you make and receive, 
including the caller ID, time, and date of the call. You can use this information to 
redial a party. 
 
 
 
Cisco IP Phone Model 7960                                  
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