Cisco 7962 User Manual

Solution
Barge into the call again.
Cannot Access Settings Menu
Problem
The Settings button is unresponsive.
Cause
Your system administrator may have disabled on your phone.
Solution
Contact your system administrator.
Cannot Use CallBack
Problem
CallBack fails.
Cause
The other party might have Call Forward enabled.
Call Forward All Error Message
Problem
The phone shows an error message when you attempt to set up Call Forward All.
Cause
Your phone may reject your attempt to set up Call Forward All directly on the phone if the target number that
you enter would create a Call Forward All loop or would exceed the maximum number of links permitted in
a Call Forward All chain (also known as a maximum hop count).
Solution
Contact your system administrator for details.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
105
Troubleshooting
Cannot Access Settings Menu

Cisco 7962 Specifications

General

Line Keys	6
Headset Jack	Dedicated headset port
Weight	3.5 lbs
Ethernet	10/100BASE-T Ethernet connection through 2-port switch
Protocol Support	SCCP, SIP
Power	IEEE 802.3af PoE
Speakerphone	Full-duplex speakerphone
Supported Codecs	G.711, G.729a, G.729ab, G.722
Display	320 x 222 pixel, 4-bit grayscale graphical LCD
Audio	Handset, headset, and speakerphone