Call Park
You park a call when you want to store the call so that you or someone else can retrieve it from another phone
in the Cisco Unified Communications Manager system (for example, a phone at a coworker’s desk or in a
conference room).
You park a call using these methods:
•
Call Park: Use the Park softkey to store the call. Your phone displays the call park number where the
system stored your call. You must record this number and then use the same number to retrieve the call.
•
Directed Call Park: Press the Transfer softkey during a call. To store the call, dial the Directed Call
Park number and press Transfer again.
•
Assisted Directed Call Park: Use the Assisted Directed Call Park button displaying an idle line status
indicator. To retrieve the call from any other Cisco Unified IP Phone in your network, press the flashing
Assisted Direct Call Park button.
Tips
•
You have a limited amount of time to retrieve a parked call before it reverts to ringing at the original
number. Contact your system administrator for details.
•
Your system administrator can assign Directed Call Park buttons to available line buttons on your Cisco
Unified IP Phone or on your Cisco Unified IP Phone Expansion Module, if available and supported by
your phone.
•
You can dial Directed Call Park numbers if you do not have Directed Call Park buttons. However, you
cannot see the status of the directed call park number.
Store and Retrieve Active Call Using Call Park
Procedure
Step 1
During a call, press Park. You may need to press more to see Park.
Step 2
Record the call park number displayed on your phone screen.
Step 3
Hang up.
Step 4
To pick up the parked call, enter the call park number from any Cisco Unified IP Phone in your network.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
45
Calling Features
Call Park
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