Cisco 7962 User Manual

Security Error Message
Problem
Your phone displays Security Error.
Cause
Your phone firmware has identified an internal error.
Solution
If the message persists, contact your system administrator.
Unresponsive Phone
Problem
The phone screen appears blank and the Display button is not lit.
Cause
The phone is powered down (sleeping) to save energy.
Solution
The phone will power up (wake) when the system sends the wake up message. You cannot wake the phone
before its scheduled power up time.
Phone Screen Is Too Light or Too Dark (Cisco Unified IP Phones 7961G,
7961G-GE, 7941G, and 7941G-GE)
Problem
The phone screen display appears too light or too dark to read
Cause
You changed the display settings and made the screen display too light or too dark.
Solution
1
Choose .
2
Press 1, 3 on the keypad.
3
Press until you can see the phone screen display.
4
Press Save.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
106
Troubleshooting
Security Error Message

Cisco 7962 Specifications

General

Line Keys	6
Headset Jack	Dedicated headset port
Weight	3.5 lbs
Ethernet	10/100BASE-T Ethernet connection through 2-port switch
Protocol Support	SCCP, SIP
Power	IEEE 802.3af PoE
Speakerphone	Full-duplex speakerphone
Supported Codecs	G.711, G.729a, G.729ab, G.722
Display	320 x 222 pixel, 4-bit grayscale graphical LCD
Audio	Handset, headset, and speakerphone