Phone Help System
Your phone provides a comprehensive online help system. Help topics appear on the phone screen.
Then...If you want to...
Press on your phone and wait a few seconds for the menu to display.
Main menu topics include:
• About Your Cisco Unified IP Phone—Details about your phone
• How do I...?—Procedures for common phone tasks
• Calling Features—Descriptions and procedures for calling features
• Help—Tips on using and accessing Help
View the main menu
Press and then quickly press a button or softkey.
Learn about a button or
softkey
Press , , or to display a feature menu. Highlight a menu item,
then press twice quickly.
Learn about a menu
item
Press twice quickly. Select the help topic you need.
Get help using Help
Feature Availability
Depending on your phone system configuration, features included in this phone guide may not be available
to you or may work differently on your phone. Contact your support desk or system administrator for
information about feature operation or availability.
You can access many features either by using a softkey or by pressing a line button. You can configure some
features but your system administrator controls most of them.
Here are some details about using softkeys and line buttons to access features:
Line Button Label and IconSoftkeyFeature
CallBack
CallBackCall Back
Forward All
CFwdALLCall Forward
Park
ParkCall Park
PickUp
PickUpCall PickUp
Conference
ConfrnConference
Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
9
Phone Features
Phone Help System
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