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Cisco 8861 - CHAPTER 12 Call Features Configuration; Enable Call Transfer

Cisco 8861
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CHAPTER 12
Call Features Configuration
The phone web user interface and the xml configuration files allows you to customize calling features of your
phone such as call transfer, call park, conferencing, and speed-dial.
Enable Call Transfer, on page 237
Call Forward, on page 239
Enable Conferencing, on page 241
Enable Remote Call Recording with SIP REC, on page 242
Enable Remote Call Recording with SIP INFO, on page 244
Configure Missed Call Indication , on page 245
Enable Do Not Disturb, on page 246
Enable Synchronization of Settings Between the Phone and the Server, on page 247
Configure Star Codes for DND, on page 247
Set Up a Call Center Agent Phone, on page 248
Set Up a Phone for Presence, on page 251
Configure the Number of Call Appearances Per Line, on page 254
Enable Reverse Name Lookup, on page 254
Emergency Calls, on page 256
PLK Configuration, on page 260
Programmable Softkeys Configuration, on page 262
Enable Call Transfer
You can enable attended call transfer and blind call transfer services for your user.
You can also configure the parameters in the phone configuration file with XML(cfg.xml) code. To configure
each parameter, see the syntax of the string in Parameters for Enable Call Transfer, on page 238 table.
Before you begin
Access the phone administration web page. See Access the Phone Web Interface, on page 104.
Procedure
Step 1 Select Voice > Phone.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
237

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