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Cisco 850 Series and Cisco 870 Series Access Routers Software Configuration Guide
OL-5332-01
Chapter 14 Troubleshooting
Recovering a Lost Password
If you are recovering an enable password, do not perform the steps in the following “Reset the Password
and Save Your Changes” section. Instead, complete the password recovery process by performing the
steps in the “Reset the Configuration Register Value” section.
If you are recovering an enable secret password, it is not displayed in the show startup-config command
output. Complete the password recovery process by performing the steps in the following
“Reset the
Password and Save Your Changes” section.
Reset the Password and Save Your Changes
To reset your password and save the changes, follow these steps:
Step 1 Enter the configure terminal command to enter global configuration mode:
Router# configure terminal
Step 2 Enter the enable secret command to reset the enable secret password in the router:
Router(config)# enable secret password
Step 3 Enter exit to exit global configuration mode:
Router(config)# exit
Step 4 Save your configuration changes:
Router# copy running-config startup-config
Reset the Configuration Register Value
To reset the configuration register value after you have recovered or reconfigured a password, follow
these steps:
Step 1 Enter the configure terminal command to enter global configuration mode:
Router# configure terminal
Step 2 Enter the configure register command and the original configuration register value that you recorded.
Router(config)# config-reg value
Step 3 Enter exit to exit configuration mode:
Router(config)# exit
Note To return to the configuration being used before you recovered the lost enable password, do not
save the configuration changes before rebooting the router.
Step 4 Reboot the router, and enter the recovered password.
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