Cisco GoQAM User Manual

Chapter 8 Troubleshooting the GoQAM
138 4004834 Rev D
LCD
Description
Alarm
Level
Probable Cause Check and Correct
OUT (1-2)
Packets
dropped.
See also Input
(1-4) FIFO
overflow
Minor Low priority packets are being dropped.
The number of packets at the identified
RF output carrier exceeds its capacity.
This indicates one or more of the
following conditions:

Too many sessions defined from the
DNCS for the GoQAM

The data rate as defined from the
DNCS for the GoQAM session is too
low, which also means that the data
rate of the ASI input to the GoQAM is
too high

Hardware problem

Incorrect modulation mode

Reduce the data rate of
input to the GoQAM
by doing the
following:
– Reducing the
amount of
incoming data
– Reducing the
amount of data
added to the
stream
– Increasing the
GoQAM
modulation mode

Verify and correct
session rate targets
and threshold values

Reduce the total
number of MPEG
programs by deleting
sessions

Use a TV to verify
program availability

Contact Cisco Services
Reset detected Status The GoQAM has been reset by either a
power loss or a manual reset
Session and alarm
provisioning are sent to
the GoQAM again
automatically from the
DNCS. However, you
should also check the
following:

Verify that there are
still broadcast services
on this GoQAM

Verify that the reset
did not adversely
affect broadcast
services

Run the Doctor Report
to troubleshoot any
network connectivity
issues

Contact Cisco Services

Cisco GoQAM Specifications

General

Brand	Cisco
Model	GoQAM
Category	Modulator
Language	English