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Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2 Messages and Recovery Procedures
CWTLC Messages
CWTLC-5
Error Message %CWTLC-5-BUS_SEQ_ERR: Constellation bus Sequence Error. Resetting port
ASICS.
Explanation
The SP detected a sequence error on the backplane bus of the OSM. The system called
a reset sequence from the EARL to recover from this error. System traffic should recover and
continue normally.
Recommended Action If traffic recovers, no action is required. If traffic does not recover, copy the
message exactly as it appears on the console or in the system log. Research and attempt to resolve
the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages,
these tools and utilities will supply clarifying information. Search for resolved software issues using
the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open
a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information you have gathered. Attach the
following information to your case in nonzipped, plain-text (.txt) format: the output of the show
logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CWTLC-5-DATAPATH_RECOVERY_PATCH: EARL reset patch invoked.
Explanation
The ASICs on the OSM were reset so that the module could recover from a bus sequence
error. This condition usually occurs under heavy traffic with HA-related switchover or a module OIR
operation. System traffic should recover and continue normally.
Recommended Action If traffic recovers, no action is required. If traffic does not recover, copy the
message exactly as it appears on the console or in the system log. Research and attempt to resolve
the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages,
these tools and utilities will supply clarifying information. Search for resolved software issues using
the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open
a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
representative and provide the representative with the information you have gathered. Attach the
following information to your case in nonzipped, plain-text (.txt) format: the output of the show
logging and show tech-support commands and your pertinent troubleshooting logs.
Error Message %CWTLC-5-MEDUSA_RE_INIT: Medusa Re-initialize.
Explanation
The OSM Medusa ASIC is being reinitialized because of a system backplane bus
sequence error or a fatal ASIC error on the module itself.
Recommended Action If traffic recovers, no action is required. If traffic does not recover, copy the
message exactly as it appears on the console or in the system log. Research and attempt to resolve
the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages,
these tools and utilities will supply clarifying information. Search for resolved software issues using
the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open
a case with the Technical Assistance Center via the Internet at
http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support
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