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Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2 Messages and Recovery Procedures
SFF8472 Messages
SFF8472 Messages
This section contains Optical Transceiver Diagnostic Monitoring (SFF8472) messages.
SFF8472-2
Error Message %SFF8472-2-NOMEM: Not enough memory available for [chars]
Explanation
The SFF8472 subsystem could not obtain the memory it needed.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
SFF8472-3
Error Message %SFF8472-3-INTERNAL_ERROR: [chars]
Explanation
The SFF8472 subsystem encountered an internal software error. The error message
contains text that can be used to help identify the nature of the problem.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Error Message %SFF8472-3-READ_ERROR: [chars]
Explanation
An error occurred when the system was reading the digital optical monitoring
information from the transceiver at the specified interface.
Recommended Action Remove and reinsert the transceiver. If the transceiver still does not work,
replace it.
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