Cisco III - Supervisor Engine III User Manual

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Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2 Messages and Recovery Procedures
VPN_HW Messages
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Error Message %VPN_HW-1-INITFAIL: Slot [dec]: [chars]
Explanation
The VPN hardware accelerator driver could not initialize the accelerator at the slot
specified in the error message at the specified point.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Error Message %VPN_HW-1-NOMEMORY: [chars] creation failed for slot [dec]
Explanation
During its initialization phase, the VPN hardware driver could not allocate memory for
the data structure that is specified in the error message.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration. If this message recurs, copy the message exactly as it
appears on the console or in the system log. Research and attempt to resolve the issue using the tools
and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities
will supply clarifying information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Error Message %VPN_HW-1-OWNER: slot: [dec]: [chars] packet buffer, pak=[hex]
Explanation
A software or hardware error has occurred. The VPN hardware accelerator driver has
detected that the buffer ring is in an inconsistent and unrecoverable state.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the

Cisco III - Supervisor Engine III Specifications

General

Brand	Cisco
Model	III - Supervisor Engine III
Category	Software
Language	English