PARTS INFORMATION MICRO-TEMP
®
LT, Model 749
OPERATION AND TECHNICAL MANUAL
Page 63 of 75
6-4. RETURNING PARTS UNDER WARRANTY
All parts are covered by a one year warranty. Before returning any parts or units to CSZ, first
obtain an RMA number from our Medical Technical Service Department. To replace parts during
the warranty period, send the part prepaid to:
Cincinnati Sub-Zero Products, LLC.
12011 Mosteller Road
Cincinnati, Ohio 45241
Toll Free: 1 (800) 989-7373
Fax: (513) 772-9119
To qualify for credit, warranty parts should be tagged with the following information:
1. The invoice number under which the unit/part was purchased
2. Description of failure
3. Serial number of unit (The serial number is located on the specification
label attached to the unit’s rear panel.)
4. Date of installation or purchase
5. Return Materials Authorization (RMA) number*
* You must first obtain a RMA number by calling the factory prior to returning.
6-5. SHIPPING PARTS
Parts to be returned to the factory must be carefully packaged, especially the control board and
display board. These boards should be cushioned in static safe packaging material to prevent
damage from Electro Static Discharge (ESD).
NOTE: SHIPPING DAMAGE WILL BE THE
RESPONSIBILITY OF THE SHIPPER.
INSURE IF NECESSARY.
NOTE: IF CONTROL BOARD AND/OR DISPLAY
BOARD IS NOT SHIPPED IN STATIC
SAFE PACKAGING, WARRANTY WILL BE
VOID.
If shipping entire unit, the entire system must be drained before shipping.
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