PAGE 56 USER GUIDE DNC 60 GS
BEFORE CALLING FOR TECHNICAL HELP
Please have ready the following information :
! Type of numerical control.
! Serial Nr of the DNC.
! DNC and axes (N2X) software numbers.
! Name of the machine tool's manufacturer.
! List of machine parameters (have on hand when the technician comes).
! The state of the numerical control:
- which LEDs are on?
- which message is on the screen ?
! Details of what caused or is causing the problem.