DataCard 150i User Manual

24 Owner’s Manual
Error
Message
(LCD)
Error
Code
(LCD)
Meaning
Possible
Cause
Corrective Action
(Operator)
Status Code
Sent to
Application
Card
Processing
Status
Top
Temperature
Error
XXYY30 The topper
temperature is
not in control.
Pending
electrical
failure
Shut down system and allow it to
cool at least 5 minutes. Then send
card data again. Call for service.
N = Topper Jam Card jammed in
topper module.
Operator
intervention
required.
End of indent
ribbon
Install indent ribbon.
Ribbon not
installed
correctly
Install indent ribbon correctly.
Ensure that the ribbon is under the
emboss card guide.
Indent Ribbon
Error
XXYY31 Indent ribbon
motion not
detected
Ribbon broken Thread broken indent ribbon onto
take-up spool.
None XXYY32
XXYY33
Indent solenoid
failure
Electrical
failure
Call for service.
Wrong cable
between
system Host
port and SC
port
Ensure that a straight through serial
cable is connected between the
host port and the SC port.
Smart Card
Comm Error
XXYY34 Smart Card
application is
not responding.
Coupler
configuration
incorrect
Configuration menu Smart Card
HW=GemPlus
Card Feed
Error
XXYY35 Throat Gap
motor not
homing
Electrical or
mechanical
failure
Reinitialize the system. Send card
data again. Call for service.
G = Card Feed
Error
Card in input
hopper or
magnetic stripe
module.
Operator
intervention
required.
Topping Limits
Error
XXYY36
XXYY37
Illegal Topping
position
requested.
Host data
attempting to
position
embossing
above 0.0950
inch from
bottom of card
with Topper
option
enabled
Try sending a different customer
record.

DataCard 150i Specifications

General

Brand	DataCard
Model	150i
Category	Printer
Language	English