150i Desktop Card Personalization System 23
Error
Message
(LCD)
Error
Code
(LCD)
Meaning
Possible
Cause
Corrective Action
(Operator)
Status Code
Sent to
Application
Card
Processing
Status
None
XXYY1D Illegal device
command
Flash memory
failure
Reinitialize system P = System Error No card
processed
Card
Registration
Error
XXYY1E
XXYY1F
XXYY20
XXYY21
XXYY22
XXYY23
XXYY24
XXYY25
System did not
register the
position of the
card in the
carriage.
The card
moved while
in the carriage
Remove cards from carriage or any
loose cards in system. Reinitialize
the system. Send card data again.
Interlock Seen XXYY26
XXYY27
The interlock
switch opened
unexpectedly.
The top cover
was opened
during card
processing.
Close the Top Cover. M = Interlock
open
Card processing
stops
Output door
open
Close the output door. Check Output
Tray
XXYY28 Output stacker
sensor blocked
Stacker full Remove all cards from the stacker.
K = Output
Stacker Full
No card
processed
Topping
Platen Error
XXYY29 Topper platen
sensor did not
transition as
expected.
The topper
platen did not
move down.
Open the top cover and verify no
obstructions around or in topper or
platen sensor. Check topping foil for
correct routing.
Topping
Platen Error
XXYY2A Topper platen
sensor did not
transition as
expected.
The topper
platen did not
return to home
position
Open the top cover and verify no
obstructions around or in Topper or
platen sensor. Check Topping foil
for correct routing. Reinitialize the
system.
N = Topper Jam Card jammed in
topper module.
Operator
intervention
required.
Card Not
Stacked
XXYY2B Registration
sensor
transitioned
unexpectedly.
The card did
not stack
properly
Remove cards from carriage or any
loose cards in system. Reinitialize
the system. Send card data again.
O = Stacker Error Card position
unknown.
Operator
intervention
required.
Confirm that the foil is loaded
correctly.
Foil Advance
Error
XXYY2C Topper foil
motion not
detected.
The system
did not detect
topper foil
motion.
Ensure that the supply spool moves
freely and is not binding.
E = Topper Foil
Break
No card
processed
Reject Tray
Full
XXYY2D The Reject tray
sensor is
blocked.
Reject tray
has multiple
cards
Empty the reject tray. J = Reject Stacker
Full
No card
processed
Top
Temperature
Error
XXYY2E The topper
temperature is
too high.
Pending
electrical
failure.
Shut down 150i system and allow it
to cool at least 5 minutes. Then
send card data again. Call for
service.
Top
Temperature
Error
XXYY2F The system
detected the
topper
temperature is
not hot enough.
Pending
electrical
failure.
Shut down 150i system and allow it
to cool at least 5 minutes. Then
send card data again. Call for
service.
N = Topper Jam Card jammed in
topper module.
Operator
intervention
required.