92   A-Class 
 
 
Cotton Swab
Printhead
Burn Line
debris build-up
example
Head
Lift Lever
Access Cover
 
 
 
3.  Allow the printhead to dry. 
 
4.  Reinstall media (and ribbon, if needed). Close the cover. Plug in and turn ON the printer. 
Run a few sample labels and examine them. If symptoms persist, use the Cleaning Card 
Procedure; otherwise, this completes the process. If the CLEAN HEAD SCHEDULE has 
been set, enter the menu and select RESET COUNTER; see Section 4.2.1. 
 
 
 
 
Cleaning Card Procedure (for users of direct thermal media, or thermal transfer media 
with wax/resin ribbon combinations; also for unsuccessful Cotton Swab cleaning attempts):   
 
1.  Open the cover and raise the Head Lift Lever. Wait a minute for the printhead to 
cool.  Remove media and ribbon.  
 
2.  Place a Cleaning Card under the printhead. (Use part number 70-2013-01 for 4-inch 
model printers and 70-2014-01 for 6-inch model printers.)    
 
3.  Lockdown the Head Lift Lever and disengage the Leveling Cam; see Section 5.3.1.