A-Class  101 
5.9 Downloading Fonts  
Fonts (KANJI, HANGUL and CHINESE) can be downloaded and stored in a printer module. 
Font files are identified by part number and are protected by lock bits, which unlocked by 
entering the correct 6-digit code via the Control Panel. 
 
The printer can be easily and quickly updated: 
 
A.  Identify then download onto your computer’s hard drive the desired file for the printer 
from our web site at http://www.datamaxcorp.com
 
 
B.  Call to get the unlock code and enter it into the printer. Turn OFF the printer. 
 
C.  Turn OFF the printer. Connect your computer to the printer via the parallel or USB port, 
and then turn ON the printer. 
 
D.  Using the Windows print driver, open the Printer Properties box and select the 'Tools' 
tab. Then, from the 'Action' drop-down box, select 'Send File to Printer.' 
 
E.  When prompted, browse to the downloaded font file on your computer's hard drive (or 
floppy disk) and then send that file to the printer.  
 
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If protected, the destination module must first be unprotected. 
 
With a successful download and installation, the printer will reset. Installed font files can be 
identified by part number and appear on the configuration label (and system display). The 
following table lists possible font downloading messages: 
 
Font Download Messages 
Displayed Message  Descriptions / Possible Causes / Solutions 
ACCESS DENIED 
 
FILE EXISTS 
A font file of the same name already exists in memory. 
ACCESS DENIED  
 
SOFTWARE MISMATCH 
The printer has an insufficient configuration level for an 
encrypted plug-in, an unlocked font bit, or key mismatch. 
Verify the Configuration Level of the printer by examining the 
Printer Key then compare it to the software level requirement 
for the file being installed. 
INVALID HEADER 
A wrong file format, file header is corrupt or a transmission 
error has occurred. Confirm the font version and try the 
download again; however, if the problem continues call for 
service.