A-Class  93 
 
4.  Close the cover. Press and hold the TEST Key until the Cleaning Card has been run 
through the printer. (As an alternate, ‘CLEAN HEAD NOW’ can be selected, see Section 
4.2.1.)   
 
5.  Reinstall media (and ribbon, if needed). If necessary, adjust the Leveling Cam. Close the 
cover. Run a few sample labels and examine them. If symptoms persist, use the 
Cleaning Film Procedure; otherwise, this completes the process. 
 
 
 
 
Cleaning Film Procedure (for users of thermal transfer media and resin ribbon, when 
printing with a Heat Value of 22 or higher, or when other methods prove unsuccessful): 
 
1.  Open the cover and raise the Head Lift Lever. Wait a minute for the printhead to 
cool.  Remove media and ribbon. 
 
2.  Place a sheet of Cleaning Film under the printhead. (Use part number 70-2087-01 for 4-
inch model printers; or, 70-2087-02 for 6-inch model printers.)  
 
3.  Lockdown the Head Lift Lever and disengage the Leveling Cam; see Section 5.3.1. 
 
4.  Close the cover. Press and hold the TEST Key until the Cleaning Film has been run 
through the printer. (As an alternate, ‘CLEAN HEAD NOW’ can be selected, see Section 
4.2.1.)   
 
5.  Turn OFF and unplug the printer. Open the cover and raise the Head Lift Lever and wait 
briefly for the printhead to cool. Using a cotton swab moistened (not soaked) with 
isopropyl alcohol, clean the printhead then allow it to dry. 
 
6.  Reinstall media (and ribbon, if needed). Plug in and turn ON the printer. Run a few 
sample labels and examine them; if streaking is still present, see Section 6.1. 
 
 
 
 
5.5.2 Cleaning the Rollers 
 
 
 
Never use a sharp object to clean the rollers. 
 
Clean the rollers as follows: 
 
 
1.  Turn OFF and unplug the printer. Raise the access cover.