A-Class 99
Firmware Update Error Messages
Displayed Message Descriptions / Possible Causes / Solutions
DECOMPRESSION ERROR
An error occurred during the decompression and transfer of
file data from cache storage into the Flash memory. Confirm
the firmware version and try the download again; however, if
the problem continues call for service.
ERROR ERASING FLASH
Flash memory could not successfully be erased. Defective
Flash memory is a possible cause. Try the download again;
however, if the problem continues call for service.
ERROR WRITING FLASH
The program could not successfully be written into Flash
memory. Defective Flash memory is a possible cause. Try the
download again; however, if the problem continues call for
service.
HARDWARE MISMATCH
The firmware downloaded is not compatible with the Main
Logic CCA, is for a different model printer, or is not supported
by the boot loader version. See CONFIGURATION LEVEL,
Section 4.2.4, for details.
INVALID SOFTWARE
A error was detected during download, possible causes and
solutions include:
• An invalid or corrupted file was downloading. Try resaving
the file to the host. Download the file to the printer.
• A communications error occurred. Recheck the cabling and
port settings.
SOFTWARE MISMATCH
The software level being installed is not authorized for this
printer. See PRINTER KEY, Section 4.2.4, for details.
To Next Page
Loading...
