Datamax M-Class Mark II Series User Manual

Chapter 6 – Troubleshooting 66
Printer Fault Messages (continued)
Displayed Message Description Possible Solution(s)
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The printer could not find
the TOF mark within the
maximum label length
setting or it found a TOF in
an unexpected place.
 When the printer is set
for reflective media, this
fault is given for an out of
stock condition.
If media is moving:
1) Press the FEED Key. It may be
necessary to re-calibrate the printer;
see Section 3.5.
2) The Media Sensor may be out of
position. Readjust it; see Section 2.3.
3) The media may not be properly loaded.
Reload media, also ensure that the
Media Guide is positioned properly; see
Section 2.2.
4) The Media Width Adjustment may be
improperly adjusted; see Section 5.3.
5) The label may be longer than the default
value for maximum length. Check the
Media Settings / Maximum Label Length;
see Section 4.5.
6) The Media Sensor may be obstructed.
Check and carefully remove any
obstruction (labels, paper dust,
adhesive, etc).
If media is not moving:
The printhead assembly may not be latched.

Datamax M-Class Mark II Series Specifications

General

Memory	16 MB DRAM, 8 MB Flash
Operating Temperature	40°F to 95°F (4°C to 35°C)
Print Method	Thermal Transfer/Direct Thermal
Resolution	203 dpi, 300 dpi
Print Speed	152 mm per second
Interfaces	USB, Serial
Optional Interfaces	Wireless 802.11b/g
Media Sensor	Reflective and Transmissive
Media Type	Labels, Tags, Tickets
Media Width	19 to 118 mm
Media Thickness	0.0025 to 0.0100 inches (0.0635 to 0.254 mm)
Ribbon Width	1.0" (25.4 mm) to 4.09 inches (27 to 104 mm)
Ribbon Length	1968' (600 m)
Storage Temperature	-4°F to 122°F (-20°C to 50°C)
Max Print Length	99 inches (2514 mm)