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Dell G7 7700 User Manual

Dell G7 7700
96 pages
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Dell G7 7700
Service Manual
Regulatory Model: P46E
Regulatory Type: P46E001
May 2020
Rev. A00

Table of Contents

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Dell G7 7700 Specifications

General IconGeneral
Operating SystemWindows 10 Home
Processor10th Gen Intel Core i7-10750H
Display1920 x 1080
RAM16GB DDR4
Storage512GB SSD
Battery6-cell
Ports1 x HDMI 2.0, 1 x RJ-45, 1 x SD card reader, 1 x headphone/microphone combo jack
WirelessKiller Wi-Fi 6 AX1650 (2x2) and Bluetooth 5.1

Summary

Working Inside Your Computer

Before Working Inside Your Computer

Prepares user for internal computer tasks, including safety precautions and shutdown procedures.

Safety Instructions

Guidelines for safe handling of computer components and ensuring personal safety during maintenance.

Electrostatic Discharge—ESD Protection

Explains ESD risks and methods to prevent damage to sensitive electronic components.

ESD Field Service Kit

Details components and usage of the ESD field service kit for effective static protection.

Transporting Sensitive Components

Procedures for safely packaging and transporting sensitive computer parts to prevent ESD damage.

After Working Inside Your Computer

Steps to reassemble and secure the computer after performing internal hardware tasks.

Removing and Installing Components

Recommended Tools

Lists essential tools required for component removal and installation procedures.

Screw List

Catalog of screws used for various components, with types, quantities, and images.

Base Cover

Procedure for removing and installing the computer's bottom base cover for internal access.

Battery

Instructions for removing and installing the laptop's primary Lithium-ion battery.

Coin-Cell Battery

Steps for removing and installing the coin-cell battery, crucial for BIOS settings.

Wireless Card

Guide for removing and installing the wireless network interface card (WNIC).

Memory Modules

Procedure for removing and installing RAM modules (DIMMs) for memory upgrades or replacement.

Solid-State Drive (SSD1 Slot)

Instructions for M.2 2230/2280 SSD removal and installation in the primary slot.

Solid-State Drive (SSD2 Slot)

Instructions for M.2 2230/2280 SSD removal and installation in the secondary slot.

Hard Drive

Procedure for removing and installing the conventional or SSD hard disk drive.

Speakers

Guide for removing and installing the internal computer speakers.

Rear Cover

Steps for removing and installing the rear panel of the laptop for component access.

Rear-Cover Bracket

Procedure for removing and installing the bracket associated with the rear cover.

Processor Fan

Instructions for removing and installing the cooling fan for the CPU.

Graphics-Card Fan

Guide for removing and installing the cooling fan for the dedicated graphics card.

Heat Sink

Procedure for removing and installing the heat sink assembly for CPU and GPU cooling.

I/O Board

Steps for removing and installing the Input/Output board, often containing ports.

G Key

Instructions for removing and installing the dedicated 'G' key component or board.

Display Assembly

Procedure for removing and installing the entire screen assembly.

Power Button with Fingerprint Reader

Guide for removing and installing the power button and fingerprint sensor.

Power-Adapter Port

Steps for removing and installing the external power connector port.

Light Bar

Procedure for removing and installing the system's decorative or status light bar.

System Board

Instructions for removing and installing the main motherboard of the computer.

Touchpad

Guide for removing and installing the laptop's integrated touchpad.

Palm-Rest and Keyboard Assembly

Procedure for removing and installing the palm-rest and integrated keyboard.

Drivers and Downloads

Drivers and Downloads Overview

Information on obtaining and installing system drivers and software updates for optimal performance.

System Setup

BIOS Overview and Navigation

Explanation of BIOS functions and how to navigate the system setup utility.

Entering BIOS Setup Program

Steps to access and launch the computer's BIOS setup utility during startup.

System Setup Navigation Keys

Description of keyboard keys used for navigating BIOS options and making selections.

Boot Sequence Configuration

How to configure the order in which the computer boots from various devices.

System Setup Options Explained

Details various configurable settings within the BIOS setup for hardware and system behavior.

System and Setup Password Management

Procedures for setting, changing, or deleting BIOS administrator and system passwords.

Clearing CMOS Settings

Steps to reset BIOS settings to default by clearing CMOS data, often for troubleshooting.

Troubleshooting

SupportAssist Diagnostics Overview

Guide to using built-in diagnostics for comprehensive hardware issue detection.

System Diagnostic Lights

Interpretation of power and battery status lights for error code indication.

Built-in Self-Test (BIST) Types

Overview of M-BIST, L-BIST, and LCD-BIST for component hardware diagnostics.

System Board Built-in Self-Test (M-BIST)

Instructions for initiating and understanding the system board self-test procedure.

Display Panel Power Rail Self-Test (L-BIST)

Procedure for testing the LCD power rail status to diagnose display issues.

Display Panel Self-Test (LCD-BIST)

Steps for performing the LCD built-in self-test for visual display checks.

Flashing BIOS via USB Key

Guide to updating the BIOS firmware using a bootable USB drive.

Flashing the BIOS from Support Site

Instructions for downloading and updating BIOS from the Dell support website.

Backup Media and Recovery Options

Recommendations for creating recovery media for system restoration and troubleshooting.

WiFi Power Cycle Procedure

Steps to resolve WiFi connectivity issues by power cycling the computer.

Flea Power Release Procedure

Instructions for draining residual static electricity from the computer's components.

Getting Help and Contacting Dell

Self-Help Resources Guide

Information on accessing Dell's online resources for product support and troubleshooting.

Contacting Dell Support

Information on how to reach Dell technical support and customer service for assistance.

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