Installing the system board for computers shipped with a plastic chassis.................................................. 124
Removing the system board for computers shipped with an aluminum chassis........................................ 127
Installing the system board for computers shipped with an aluminum chassis........................................... 131
Palm-rest and keyboard assembly...............................................................................................................................134
Removing the palm-rest and keyboard assembly for computers shipped with a plastic chassis...........134
Installing the palm-rest and keyboard assembly for computers shipped with a plastic chassis.............135
Removing the palm-rest and keyboard assembly.............................................................................................. 136
Installing the palm-rest and keyboard assembly for computers shipped with an aluminum chassis..... 138
Chapter 7: Software...................................................................................................................140
Operating system............................................................................................................................................................ 140
Drivers and downloads................................................................................................................................................... 140
Chapter 8: BIOS Setup............................................................................................................... 141
Entering BIOS setup program........................................................................................................................................141
Navigation keys.................................................................................................................................................................141
F12 One Time Boot menu............................................................................................................................................... 141
System setup options..................................................................................................................................................... 142
Updating the BIOS.......................................................................................................................................................... 155
Updating the BIOS in Windows.............................................................................................................................. 155
Updating the BIOS using the USB drive in Windows........................................................................................156
Updating the BIOS in Linux and Ubuntu.............................................................................................................. 156
Updating the BIOS from the F12 One Time Boot menu................................................................................... 156
System and setup password......................................................................................................................................... 157
Assigning a System Setup password.....................................................................................................................157
Deleting or changing an existing system setup password............................................................................... 157
Clearing BIOS (System Setup) and System passwords.........................................................................................158
Chapter 9: Troubleshooting....................................................................................................... 159
Handling swollen rechargeable Li-ion batteries........................................................................................................159
Locate the Service Tag or Express Service Code of your Dell computer ........................................................ 159
Dell SupportAssist Pre-boot System Performance Check diagnostics..............................................................160
Running the SupportAssist Pre-Boot System Performance Check.............................................................. 160
Built-in self-test (BIST)................................................................................................................................................. 160
M-BIST......................................................................................................................................................................... 160
LCD Power rail test (L-BIST).................................................................................................................................. 161
LCD Built-in Self-Test (BIST)..................................................................................................................................161
System-diagnostic lights................................................................................................................................................162
Recovering the operating system................................................................................................................................163
Real-Time Clock (RTC Reset)...................................................................................................................................... 163
Backup media and recovery options........................................................................................................................... 164
Wi-Fi power cycle............................................................................................................................................................164
Drain residual flea power (perform hard reset)........................................................................................................164
Chapter 10: Getting help and contacting Dell............................................................................. 165
6
Contents