Troubleshooting: Dell Latitude E4300 Service Manual
file:///C|/Biz%20Client/2015/Lola%20(Defect%20Fix)/trouble.htm[5/25/2015 11:14:02 AM]
Turn off standby mode in Windows before writing to a disc —
Search for the keyword standby in Windows Help and Support for information on power management modes.
Hard drive problems
Run Check Disk —
Windows Vista:
1. Click Start
and click Computer.
2. Right-click Local Disk C:.
3. Click Properties® Tools® Check Now.
The User Account Control window may appear. If you are an administrator on the computer, click Continue;
otherwise, contact your administrator to continue the desired action.
4. Follow the instructions on the screen.
Windows XP:
1. Click Start and click My Computer.
2. Right-click Local Disk C:.
3. Click Properties® Tools® Check Now.
4. Click Scan for and attempt recovery of bad sectors and click Start.
E-Mail and Internet Problems
CAUTION: Before working inside your computer, read the safety information that shipped with your
computer. For additional safety best practices information, see the Regulatory Compliance Homepage on
www.dell.com at www.dell.com/regulatory_compliance.
Check the Microsoft Outlook
®
Express security settings — If you cannot open your e-mail attachments:
1. In Outlook Express, click Tools® Options® Security.
2. Click Do not allow attachments to remove the checkmark, as needed.
Ensure that you are connected to the Internet — Ensure that you have subscribed to an Internet provider. With the
Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove
it and connect to the Internet. For help, contact your Internet service provider.
Error Messages
CAUTION: Before working inside your computer, read the safety information that shipped with your
computer. For additional safety best practices information, see the Regulatory Compliance Homepage on
www.dell.com at www.dell.com/regulatory_compliance.
If the error message is not listed, see the documentation for the operating system or the program that was running when the
message appeared.
A filename cannot contain any of the following characters: \ / : * ? " < > | — Do not use these characters in
filenames.
A required .DLL file was not found — The program that you are trying to open is missing an essential file. To remove and
then reinstall the program:
Windows Vista:
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