Dell PowerEdge R530 User Manual

For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your
system before troubleshooting any external devices.
Troubleshooting the video subsystem
Prerequisite
NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual
Console. If this option is not selected, local video is disabled.
Steps
1 Check the cable connections (power and display) to the monitor.
2 Check the video interface cabling from the system to the monitor.
3 Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
Next step
If the tests fail, see the Getting help section.
Related link
Getting help
Contacting Dell
Troubleshooting a USB device
Prerequisite
NOTE
: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.
Steps
1 Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2 If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3 If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.
NOTE
: Older operating systems may not support USB 3.0.
4 Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.
5 In iDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or Standard OS Use.
6 If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard or mouse.
If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the system.
7 Turn o all attached USB devices, and disconnect them from the system.
8 Restart the system.
9 If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the Integrated Devices screen. If your
keyboard is not functioning, use remote access to enable or disable the USB options.
10 Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.
11 If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. See the
System board jumper setting section
12 In the IDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or Standard OS Use.
13 Reconnect and turn on each USB device one at a time.
162
Troubleshooting your system

Dell PowerEdge R530 Specifications

General

Dell E-Value Code	PER530_EL0001A_Q4FY17_FG0002_BTP
HDD speed	7200 RPM
RAID levels	0, 1, 5, 10, 50
HDD interface	Serial ATA III
Hot-Plug support	Yes
Optical drive type	DVD±RW
Supported HDD sizes	3.5 \
Total storage capacity	1000 GB
Maximum storage capacity	- TB
Number of HDDs installed	1
Number of HDDs supported	8
Supported storage drive interfaces	SAS, Serial ATA III
Tcase	73 °C
Bus type	QPI
Stepping	R0
Scalability	2S
Processor code	SR2P0
Processor cache	15 MB
Processor cores	6
Processor model	E5-2603V4
System bus rate	6.4 GT/s
Processor series	Intel Xeon E5-2600 v4
Processor socket	LGA 2011-v3
Processor codename	Broadwell
Motherboard chipset	Intel C610
Processor frequency	1.7 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
Processor package size	45 x 52.5 mm
Processor operating modes	64-bit
Embedded options available	No
Supported instruction sets	AVX 2.0
Thermal Design Power (TDP)	85 W
Compatible processor series	Intel® Xeon®
Supported processor sockets	LGA 2011-v3 (Socket R)
Maximum number of SMP processors	2
Maximum number of PCI Express lanes	40
Memory types supported by processor	DDR4-SDRAM
Memory channels supported by processor	Quad
Memory clock speeds supported by processor	1600, 1866 MHz
Memory bandwidth supported by processor (max)	59.7 GB/s
Maximum internal memory supported by processor	1536 GB
Performance management	Dell OpenManage
Trusted Platform Module (TPM) version	1.2
Operating system installed	-
Compatible operating systems	Windows Server 2008 SP2 (x86/x64) Windows Server 2012 SP2 (x86/x64) Windows Server 2008 R2 (x64) Windows Server 2012 R2 (x64) Novell SUSE Linux Enterprise Server Red Hat Enterprise Linux VMware vSphere
Memory slots	12x DIMM
Internal memory	8 GB
Memory clock speed	2400 MHz
Maximum internal memory	384 GB
Memory layout (slots x size)	1 x 8 GB
Power supply	495 W
Power supply input frequency	50 - 60 Hz
Chassis type	Rack (2U)
Cabling technology	10/100/1000Base-T(X)
Ethernet interface type	Gigabit Ethernet
USB 2.0 ports quantity	3
Ethernet LAN (RJ-45) ports	4
PCI Express slots version	3.0
Operating altitude	0 - 3048 m
Non-operating altitude	0 - 12000 m
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 80 %
Processor ARK ID	92993
Intel Secure Key Technology version	1.00
Intel Identity Protection Technology version	0.00

Weight and Dimensions

Depth	668 mm
Width	482.4 mm
Height	86.8 mm
Weight	28200 g