Dell SonicWALL Secure Mobile Access 8.5
Administration Guide
267
• Secure Virtual Assist > Licensing Overview on page 267
• Enabling Secure Virtual Assist on page 267
Secure Virtual Assist > Licensing Overview
Secure Virtual Assist is a licensed service.
Enabling Secure Virtual Assist
By default, Virtual Assist is enabled on portals that are created after Virtual Assist is licensed. Virtual Assist is
disabled by default on all portals that were created before the Secure Virtual Assist license is purchased.
For users, administrator rights are not required for basic screen sharing support. For full installation of the
client, admin rights might be necessary, but full installation is not necessary to use the service. Secure Virtual
Access or unattended mode requires admin rights.
To configure Virtual Assist:
1 To purchase and activate a Secure Virtual Assist license, navigate to System > Licensing and click on the
link to Activate, Upgrade, or Renew services.
For more information, see System > Licenses on page 88.
2 To enable Virtual Assist on a portal, go to the Portals > Portals page and click the Configure icon for
the desired portal. To create a new portal, go to the Portals > Portals page and click Add Portal. See
Portals > Portals on page 134.
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