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Updating the firmware
Updating the firmware
For optimal performance, it is recommended to update the firmware for the wireless audio receiver and headset.
Updating the headset firmware manually
1. Go to http://www.dell.com/support and search for Dell Headset WL7024 or Dell Wireless Audio Receiver – HR024.
2. From the Drivers & Downloads tab, download the Dell Headset WL7024 Headset firmware or Dell Wireless Audio Receiver –
HR024 firmware update tool.
3. Connect your headset to your computer through the USB cable or plug in the wireless audio receiver to the USB port of your
computer.
4. Open the downloaded Dell Headset WL7024 Headset firmware or Dell Wireless Audio Receiver – HR024 firmware update
tool.
5. Click the Update button. Once the firmware update is complete, the Update Complete! OK message is displayed.
6. Close the window.
NOTE: Disconnecting the USB cable from the computer, unplugging the wireless audio receiver, closing the headset/wireless audio
receiver firmware update tool, or shutting down the computer during a firmware update will damage the headset and/or the wireless
audio receiver.
NOTE: You can also update the headset firmware through Dell Peripheral Manager.
Dell Peripheral Manager
What is Dell Peripheral Manager?
The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your Windows OS computer.
It allows the user to make changes to the audio and device settings with additional customization such as Audio Mode, Microphone,
Sidetone, Audio Output, Busy Light, and more.
You may also check the headset’s status including battery status and connected devices.
Installing Dell Peripheral Manager on Windows
When you connect the device/peripheral to your computer for the first time, installer prompt is displayed and you may choose to download
the software or decline the installation.
NOTE: If Dell Peripheral Manager does not appear within a few minutes, you can check for updates manually via Windows Update or
download the Dell Peripheral Manager application from www.dell.com/support/dpem.
Dell Audio
Dell Audio is a companion mobile app for your Dell wireless headset that enables you to personalize and enable headset features when you
are paired to a smartphone.
Installing Dell Audio on your smartphone
To download this app, search for Dell Audio on the App Store (for iOS users) and on the Google Play Store (for Android users).
Dell Audio app is compatible with iO14 and above and Android 11 and above.
NOTE: Dell audio may not be available in your location. Check the availability in the app store.
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